SERRA MEDICAL GROUP
9375 San Fernando Rd, Sun Valley, California, 91352
This medical group is a large facility that offers many services, but it is plagued by severe administrative issues. Patients frequently report long wait times, difficulty reaching staff by phone, and unprofessional behavior from the front desk. While there are some excellent doctors, the overall experience is often described as frustrating and disorganized.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need to schedule an appointment, try visiting in person, as phone communication is notoriously difficult.
✓ What Works Well
- Wide range of services in one building
- Some excellent and caring doctors
- Clean facility
✗ Areas to Improve
- Severe administrative disorganization
- Difficulty reaching staff by phone
- Unprofessional front desk behavior
- How do I schedule an appointment?
- Why is it so hard to reach someone?
The phone system is a nightmare.
Dr. Adams is the best.
Wait times are unacceptable.
- Category Health & Medical
- City Sun Valley
- State California
- Postcode 91352
- Country United States
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