10442 Hwy 44 E, empty, Mt Washington, Kentucky, 40047
The agency has a loyal following who appreciate the cost savings and personal attention from John and Stephanie. Many clients feel well-protected and value the quick response times. However, there is a notable segment of negative feedback regarding communication issues, difficulty getting quotes, and concerns about policy changes without consent. While many are very happy, others feel the service has declined or is inconsistent.
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Always verify policy changes directly with the carrier if you have concerns.
✓ What Works Well
✗ Areas to Improve
John is very helpful.
Hard to reach the office.
Saved me a lot of money.