ServiceMaster By Lovejoy
700 Blacklawn Rd SW, Conyers, Georgia, 30012
Customers generally praise the team for being professional, knowledgeable, and responsive during emergencies. Many highlight specific staff members for their helpfulness in stressful situations. However, some report significant communication breakdowns and poor organization during reconstruction phases. While restoration work is often rated highly, the follow-up and project management can be hit or miss. Overall, it is a solid choice for immediate mitigation, but some caution is advised for long-term rebuilds.
We analyze 77 public reviews for ServiceMaster By Lovejoy using our data models and filter out spam to highlight only authentic feedback.
Request a dedicated project manager for the reconstruction phase to avoid the communication gaps reported by some clients.
✓ What Works Well
- Quick emergency response
- Professional and friendly staff
- Effective water mitigation
✗ Areas to Improve
- Poor communication during reconstruction
- Lack of transparency in billing
- Project management delays
- How long does the restoration process take?
- Are the costs covered by insurance?
- Who is the project manager for my rebuild?
Great at drying out the house after a flood.
Reconstruction phase was disorganized and frustrating.
Staff went above and beyond to make the home livable again.
- Category Home Services
- City Conyers
- State Georgia
- Postcode 30012
- Country United States
