ServiceMaster of Athens
1240 Greensboro Hwy, Suite 100A, Watkinsville, Georgia, 30677
Customers generally praise the team for their rapid response and clear communication during stressful water damage events. Many reviewers highlight specific staff members for being professional, kind, and thorough in their mitigation work. While most feedback is glowing, a few users reported significant issues with project management and communication on larger remodeling jobs. Overall, the company is seen as a reliable choice for emergency mitigation, though some caution is advised for long-term renovation projects.
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Request a dedicated project manager for any work extending beyond initial water mitigation.
✓ What Works Well
- Rapid emergency response times
- Professional and polite field staff
- Clear communication during mitigation
✗ Areas to Improve
- Inconsistent project management on long-term remodels
- Occasional lack of follow-up from management
- Concerns regarding quality of finish work
- How quickly can you respond to a water leak?
- Do you handle the insurance claims process?
- Are your technicians background-checked?
The mitigation team was spot on and saved my home.
Communication during the remodel was frustratingly poor.
They made a difficult situation much more bearable.
- Category Home Services
- Neighborhood Watkinsville
- City Watkinsville
- State Georgia
- Postcode 30677
- Country United States
