ServiceMax
3601 Scott and White Dr, Killeen, Texas, 76543
ServiceMax has a very mixed reputation. While some customers appreciate the modern facilities and friendly advisors like Paula and Alberto, many others report significant issues with long wait times, poor communication, and high costs. There are frequent complaints about repairs not being completed correctly and a lack of accountability. It is a place where the experience can vary greatly depending on the advisor.
We analyze 77 public reviews for ServiceMax using our data models and filter out spam to highlight only authentic feedback.
Ask for Paula or Alberto if you want a service advisor who is known for good communication.
✓ What Works Well
- Modern facilities
- Friendly advisors
- Good amenities
✗ Areas to Improve
- Long wait times
- Poor communication
- High costs
- Why is my repair taking so long?
- Can I get a status update?
- Why are the prices so high?
Hit or miss service
Great facilities, poor results
Paula is the best
- Category Automobile
- City Killeen
- State Texas
- Postcode 76543
- Country United States
