10 E Gordon Rd, Newnan, Georgia, 30263
SERVPRO of Carrollton is a large restoration company with a very mixed reputation. While many customers praise their quick response times and the professionalism of specific field staff, there are significant complaints regarding administrative incompetence, billing disputes, and poor communication. Some clients have had excellent experiences, while others describe a nightmare process. It is a company where the experience seems to vary wildly based on the project manager assigned.
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Document every interaction and get all billing agreements in writing before work begins.
✓ What Works Well
✗ Areas to Improve
Fast response, but poor billing.
Professional field team, but bad management.
Mixed experience, get everything in writing.