Other · Restoration Services
SERVPRO of Decatur
315 W Ponce de Leon Ave, Decatur, Georgia, 30030
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Updated: 19 May 2026
Authenticity Score: 85/100
About
SERVPRO of Decatur is highly praised for its professional and compassionate service, especially during stressful times like fires and floods. Many customers describe the staff as family-like and thorough. However, there are some reports of poor repair work and billing issues, so it's worth doing your due diligence.
Our Review Process
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Newest
20
Highest rating
20
Lowest rating
We analyze 77 public reviews for SERVPRO of Decatur using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
General Service
85/100
Facilities
70/100
Pro Tip
Get a detailed estimate and check all line items before agreeing to any repair work.
Professional staff
Thorough cleaning
Pros & Cons
✓ What Works Well
- Professional and compassionate staff
- Thorough cleaning
- Helpful and kind
✗ Areas to Improve
- Poor repair work
- Billing issues
- Communication issues
Frequently Asked Questions
- Are they professional?
- Why is the billing so high?
- Are they thorough?
User Feedback
Great service, felt like family.
Professional and kind.
Hit or miss repair work.
