SERVPRO of Paulding/Polk Counties
134 Golden S Pkwy, Dallas, Georgia, 30157
This SERVPRO location receives a mix of glowing praise and sharp criticism. Many customers are thrilled with the quick response and professional, hardworking technicians who make stressful situations manageable. However, there are serious complaints about project mismanagement, lack of communication, and poor coordination with subcontractors. It seems to be a hit-or-miss experience depending on the specific crew assigned.
We analyze 75 public reviews for SERVPRO of Paulding/Polk Counties using our data models and filter out spam to highlight only authentic feedback.
Ask for a dedicated project manager and get a clear timeline in writing before starting reconstruction.
✓ What Works Well
- Fast emergency response
- Professional and polite technicians
- Effective water mitigation
✗ Areas to Improve
- Poor project management
- Lack of communication
- Issues with subcontractor coordination
- How quickly can they arrive for a flood?
- Do they handle the reconstruction too?
- Are they reliable with insurance claims?
They saved my basement from further damage.
The project dragged on for months with no updates.
The crew was great, but the office staff was hard to reach.
- Category Home Services
- City Dallas
- State Georgia
- Postcode 30157
- Country United States
