SERVPRO of West Forsyth County
2571 Landmark Dr, Winston-Salem, North Carolina, 27103
Reviews for this restoration company are highly polarized. Many customers praise the team for their empathy, professionalism, and ability to handle major disasters like fires and floods. However, there are significant complaints regarding billing transparency, project management, and communication, with some customers feeling taken advantage of.
We analyze 76 public reviews for SERVPRO of West Forsyth County using our data models and filter out spam to highlight only authentic feedback.
Always get a detailed, itemized estimate in writing before any work begins, especially for large restoration projects.
✓ What Works Well
- Responsive in emergency situations
- Empathetic and professional staff
- Effective mitigation services
✗ Areas to Improve
- Billing transparency issues
- Inconsistent project management
- Communication gaps
- Do you offer free estimates?
- How do you handle insurance claims?
- What is your emergency response time?
They were there for us in our worst moment.
Billing was confusing and expensive.
The team was very helpful with the adjuster.
- Category Home Services
- City Winston-Salem
- State North Carolina
- Postcode 27103
- Country United States
