Shadow Mountain Dental Group and Orthodontics
6525 N Decatur Blvd, Suite 150, Las Vegas, Nevada, 89131
Patients consistently praise the friendly and professional staff, highlighting the gentle care provided by hygienists and dentists. While most reviews are glowing, a subset of users reports significant frustration with billing transparency and administrative follow-through. The office is often described as a second family, though some feel the rapid expansion has impacted service quality. Overall, it is a popular spot for those seeking a welcoming dental environment.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for a pre-estimate sheet for all procedures to avoid billing surprises.
✓ What Works Well
- Friendly and welcoming staff
- Gentle dental care
- Effective payment plans
✗ Areas to Improve
- Billing inconsistencies
- Communication gaps with management
- Long wait times for some
- Do you offer payment plans for uninsured patients?
- Is the office open on weekends?
Staff makes you feel like family
Billing department needs better organization
Excellent care for anxious patients
- Category Health & Medical
- City Las Vegas
- State Nevada
- Postcode 89131
- Country United States
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