Shady Grove Fertility in Chesterbrook, PA
735 Chesterbrook Blvd, Wayne, Pennsylvania, 19087
Shady Grove Fertility in Chesterbrook is a place of high emotional stakes, where many patients find their 'miracle' babies, but others feel like just another number in a profit-driven system. The medical team, especially Dr. Sasson and Dr. Schumacher, receives high praise for their expertise and bedside manner. However, the billing department and administrative communication are frequent sources of intense frustration. It is a high-success clinic that requires patients to be their own advocates.
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Be your own advocate; verify every insurance authorization yourself before starting a new cycle.
✓ What Works Well
- High success rates for fertility treatments
- Knowledgeable and compassionate doctors
- Clean and professional facility
✗ Areas to Improve
- Billing and insurance communication issues
- Some staff perceived as cold or dismissive
- Long wait times for appointments
- Why was I billed for this procedure?
- How do I get a timely response from the billing department?
Dr. Sasson is a lifesaver; he truly cares about his patients.
The billing department is a nightmare; expect surprise charges.
I felt like a number at times, but the results were worth it.
- Category Health & Medical
- City Wayne
- State Pennsylvania
- Postcode 19087
- Country United States
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