Food & Beverage · Fast Casual Burgers

Shake Shack Alderwood

18800 Alderwood Mall Pkwy, Lynnwood, Washington, 98037

Google Maps Updated: 18 May 2026
Authenticity Score: 72/100
About

Shake Shack at Alderwood Mall is a popular spot for burgers and shakes, but it receives mixed reviews regarding service speed and consistency. While many diners enjoy the quality of the food, others frequently report long wait times, order errors, and cleanliness issues. It is a convenient option for mall shoppers, but experiences can be hit or miss depending on the shift.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating

We analyze 77 public reviews for Shake Shack Alderwood using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 75/100
Value for Money 60/100
Pro Tip

Check your order before leaving the drive-thru to ensure all items are included.

Fast Casual
Drive-Thru
Pros & Cons

✓ What Works Well

  • High-quality burger patties
  • Delicious shakes
  • Convenient mall location

✗ Areas to Improve

  • Long wait times
  • Inconsistent order accuracy
  • Cleanliness issues
Frequently Asked Questions
  • Is the drive-thru faster than walking in?
  • Do they have gluten-free buns?
  • Why is the service so slow?
User Feedback

Burgers are great, but the wait is long.

Staff can be overwhelmed.

Consistent quality when they get it right.