Food & Beverage · Burger Joint
Shake Shack University City
3200 Chestnut St, Philadelphia, Pennsylvania, 19104
Google Maps
Updated: 18 May 2026
Authenticity Score: 78/100
About
Shake Shack in University City is a popular spot for students and locals alike. The burgers and shakes are consistently praised for their quality. However, the location is frequently criticized for long wait times, inconsistent order accuracy, and a lack of cleanliness in the dining area.
Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating
We analyze 73 public reviews for Shake Shack University City using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
82/100
Value for Money
65/100
Pro Tip
Use the app to order ahead to avoid the long kiosk lines.
Pros & Cons
✓ What Works Well
- Delicious burgers
- Great shakes
- Convenient location
✗ Areas to Improve
- Long wait times
- Inconsistent order accuracy
- Dining area cleanliness
Frequently Asked Questions
- Is there a veggie burger?
- How long is the wait?
- Is it worth the price?
User Feedback
Great food, but service is slow.
Always busy, but the burgers are solid.
Hit or miss on accuracy.
Quick Info
- Category Food & Beverage
- Neighborhood University City
- City Philadelphia
- State Pennsylvania
- Postcode 19104
- Country United States
More Food & Beverage
