Food & Beverage · Fast Casual Burger
Shake Shack Westlake Village
120 Promenade Way, Suite A, Thousand Oaks, California, 91362
Google Maps
Updated: 18 May 2026
Authenticity Score: 70/100
About
Shake Shack is a popular spot for a quick, tasty burger, but opinions are definitely mixed. Many love the fresh ingredients and the shakes, while others find it overpriced for the portion sizes. Service can be hit or miss, and the ordering system sometimes causes confusion. It's a solid choice if you're craving a classic burger, but don't expect a cheap meal.
Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating
We analyze 70 public reviews for Shake Shack Westlake Village using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
75/100
Value for Money
55/100
Pro Tip
Use the app to order ahead and check for deals.
Gourmet Burgers
Fast Casual
Pros & Cons
✓ What Works Well
- Fresh, high-quality burgers
- Delicious shakes
- Clean and modern atmosphere
✗ Areas to Improve
- Overpriced for the portion size
- Inconsistent service
- Ordering system can be confusing
Frequently Asked Questions
- Is it better than In-N-Out?
- Do they have vegetarian options?
- Is it expensive?
User Feedback
Great burgers, but a bit pricey.
Love the shakes.
Service can be slow.
Quick Info
- Category Food & Beverage
- Neighborhood Westlake Village
- City Thousand Oaks
- State California
- Postcode 91362
- Country United States
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