Shaker Medical Group
155 Polifly Rd, Suite 301, Hackensack, New Jersey, 07601
Patients generally appreciate the providers, particularly Dr. David Shaker, for their kindness and thoroughness. The office is often described as clean and welcoming. However, there are recurring complaints about administrative issues, such as phone responsiveness and occasional confusion regarding appointment types. While the clinical care is highly valued, the administrative friction can be a source of frustration for some patients.
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✓ What Works Well
- Kind and thorough providers
- Clean and welcoming office
- Easy online scheduling
✗ Areas to Improve
- Difficult to reach by phone
- Occasional confusion regarding appointment types
- Wait times can vary
- Is this office an ENT specialist?
- How can I get a faster response from the office?
Great doctors, but the front office needs training.
I feel well-cared for by the medical staff.
Great care, but keep an eye on your appointments.
- Category Health & Medical
- City Hackensack
- State New Jersey
- Postcode 07601
- Country United States
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