Health & Medical · General Dentistry

Shamoun Dental

4005 Highland Rd, Waterford Township, Michigan, 48328

Google Maps Updated: 14 May 2026
Authenticity Score: 78/100
About

This office has a very mixed reputation. While many patients love the clinical care and the friendly hygienists, there are significant complaints about the front office staff being rude and unprofessional. Some patients have even reported feeling threatened or mistreated by the management.

Our Review Process
20
Most Relevant
20
Newest
20
Highest
18
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 40/100
Pro Tip

The clinical staff is generally excellent, but be prepared for potential friction with the front office.

High turnover
Mixed management
Pros & Cons

✓ What Works Well

  • Friendly and thorough hygienists
  • Good clinical care
  • Clean office

✗ Areas to Improve

  • Rude front office staff
  • Unprofessional management
  • Billing disputes
Frequently Asked Questions
  • Why is the staff so rude?
  • Are they honest about billing?
User Feedback

Great care, bad staff

Very professional

Avoid due to management

Location Details
Street: 4005 Highland Rd
Neighborhood: Waterford Township
State: Michigan
Postcode: 48328
Country: United States
Location
4005 Highland Rd, Waterford Township, MI 48328
Quick Info
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