Shana Nelson - State Farm Insurance Agent
Financial Services · Insurance Agency

Shana Nelson - State Farm Insurance Agent

14500 Big Basin Wy, d, Saratoga, California, 95070

Google Maps Updated: 14 May 2026
Authenticity Score: 92/100
About

Shana Nelson's agency is highly regarded for its professional and thorough service. Clients love the personal touch and the fact that the team is always ready to help. Gina Johnson is frequently mentioned as a standout who is always ready to help. Clients appreciate the personal attention and the fact that the team is always available to answer questions. While there are some complaints about rate increases, most customers feel the service and savings they receive are well worth it.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 91/100
Staff Helpfulness 95/100
Pro Tip

Ask for Gina Johnson if you want a quick and friendly experience.

Personalized care
Strong community reputation
Pros & Cons

✓ What Works Well

  • Professional and thorough service
  • Responsive to questions
  • Good at finding savings

✗ Areas to Improve

  • Occasional rate increases
  • Some complaints about policy changes
  • None significant
Frequently Asked Questions
  • How can I save on my home insurance?
  • Are you available to talk in person?
User Feedback

Gina Johnson is the best.

They treat you like family.

They make the insurance process easy.

Location Details
Street: 14500 Big Basin Wy, d
Neighborhood: Saratoga
City: Saratoga
State: California
Postcode: 95070
Country: United States
Location
14500 Big Basin Wy d, Saratoga, CA 95070
Quick Info
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