Other · Charity/Furniture Bank

Sharing Connections

5111 Chase Ave, Downers Grove, Illinois, 60515

Google Maps Updated: 20 May 2026
Authenticity Score: 83/100
About

This organization is widely praised for its life-changing mission of helping those in need establish a home. Many clients and volunteers feel it is a truly blessed and necessary service. However, there are some very strong negative reviews regarding staff behavior, with some clients feeling disrespected or treated poorly during difficult times. It seems to be a place that does incredible work but may struggle with consistent, compassionate customer service.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
18
Lowest rating

We analyze 72 public reviews for Sharing Connections using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 80/100
Facilities 75/100
Pro Tip

If you are seeking assistance, be prepared for a structured process and try to be patient, as they are a volunteer-run organization.

Furniture bank
Volunteer-run
Pros & Cons

✓ What Works Well

  • Life-changing mission
  • Helpful and dedicated volunteers
  • Provides essential furniture to those in need

✗ Areas to Improve

  • Reports of rude or condescending staff
  • Inconsistent quality of donated items
  • Strict and sometimes frustrating processes
Frequently Asked Questions
  • How can I donate furniture?
  • Do you offer pickup services?
  • Who is eligible for assistance?
User Feedback

They helped me when I had nothing.

The staff was very rude and disrespectful.

A truly blessed organization.