Sharon Layman - State Farm Insurance Agent
4411 S Rural Rd, Suite 104, Tempe, Arizona, 85282
This agency receives a mix of high praise and significant criticism. Many clients are thrilled with the cost savings and the professional, knowledgeable service provided by specific agents. However, a notable number of reviewers report poor service, including lack of follow-up, billing issues, and difficulty canceling policies. Some clients feel the agency is disorganized and lacks transparency. It seems to be a highly variable experience, with some clients having a great relationship while others feel neglected or misled.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a specific agent you like, stick with them, as service quality seems to vary significantly by staff member.
✓ What Works Well
- Significant cost savings
- Professional and knowledgeable agents
- Helpful with complex insurance needs
✗ Areas to Improve
- Inconsistent communication and follow-up
- Billing and administrative errors
- Difficulty canceling policies
- How can I save on my auto insurance?
- Why did my premium increase?
Saved me thousands
Hard to get a call back
Great service from specific agents
- Category Financial Services
- City Tempe
- State Arizona
- Postcode 85282
- Country United States
readers daily.