Shasta E. Henderson, MD
9291 Medical Plaza Dr, Suite B, Charleston, South Carolina, 29406
Dr. Shasta Henderson is highly praised for her surgical skill and ability to put patients at ease during traumatic situations. Many patients feel they are in excellent hands. However, there is a consistent theme of frustration regarding administrative follow-up, with some patients feeling like a number rather than a person. The clinical care is top-tier, but the office management could be more responsive.
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Patients suggest being proactive in asking for detailed post-op instructions and follow-up plans before leaving the hospital.
✓ What Works Well
- Exceptional surgical skill
- Calm and confident bedside manner
- Effective trauma care
✗ Areas to Improve
- Poor administrative follow-up
- Difficulty getting information after surgery
- Some patients feel dismissed by support staff
- How do I get updates on my post-op recovery?
- Is it normal to see the PA more than the doctor?
Dr. Henderson is a rock star surgeon.
The clinical care is great, but the office is hard to deal with.
I felt safe and well-cared for during my surgery.
- Category Health & Medical
- City Charleston
- State South Carolina
- Postcode 29406
- Country United States
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