Automobile · Truck Dealership & Service

Shealy Truck Center

331 Midpoint Blvd, Duncan, South Carolina, 29334

Google Maps Updated: 19 May 2026
Authenticity Score: 68/100
About

Shealy Truck Center is a mixed bag. While some customers have had great experiences with sales and specific parts staff, the service department faces heavy criticism for long wait times, misdiagnoses, and poor communication. Many truckers feel like they are being overcharged for repairs that don't fix the root issue. It seems like a place where you need to be very hands-on to ensure the work is done right.

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We analyze 76 public reviews for Shealy Truck Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

If you need service, try to speak directly with the foreman or a specific tech you trust.

Volvo/Mack Dealer
Large Parts Inventory
Pros & Cons

✓ What Works Well

  • Good parts department
  • Professional sales team
  • Some very skilled individual mechanics

✗ Areas to Improve

  • Extremely long wait times
  • Poor communication from service advisors
  • Expensive misdiagnoses
Frequently Asked Questions
  • Why is the service so slow?
  • Do they honor warranty work?
  • Is the parts department reliable?
User Feedback

Parts staff are top-notch.

Service department needs better communication.

Don't leave your truck without checking the work.