221 Lafayette St, London, Ohio, 43140
Long-time clients generally praise the compassionate care and expertise of the vets, especially during end-of-life moments. However, recent reviews highlight frustration with front-desk communication, high costs, and rigid policies. While many feel their pets are in good hands, others feel the service has become less personal and more profit-driven.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always call well in advance for refills to avoid the 24-hour policy friction.
✓ What Works Well
✗ Areas to Improve
Great vets, but the front office is a headache
Expensive but worth it for the care
Felt like a number, not a patient