Shelley Ferrill MD
23144 Westheimer Pkwy, Katy, Texas, 77494
Dr. Ferrill is widely respected for her long-term commitment to patients and thorough, efficient care. Many patients have been with her for over a decade and feel like family. The main friction points are the front desk staff, who some find rude, and the difficulty in getting through via phone.
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Don't be put off by the nurse's 'all business' demeanor; she is efficient and professional.
✓ What Works Well
- Long-term, consistent care
- Thorough and efficient doctor
- Convenient on-site labs
✗ Areas to Improve
- Rude front desk staff
- Long wait times for appointments
- Difficult phone communication
- Why is it so hard to get a live person on the phone?
- Is Dr. Ferrill still taking new patients?
Dr. Ferrill is a blessing; she really listens.
The front desk needs a serious attitude adjustment.
Efficient, no-nonsense care that I trust.
- Category Health & Medical
- City Katy
- State Texas
- Postcode 77494
- Country United States
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