Financial Services · Insurance Agency

Shelter Insurance - Katy Combs

206 W Ontario Dr, Muncie, Indiana, 47303

Google Maps Updated: 14 May 2026
Authenticity Score: 95/100
About

Katy Combs and her team are widely celebrated for their personalized, family-like service. Customers feel valued and appreciate the quick, efficient handling of claims and policy questions. The office is described as fun and welcoming, with staff going above and beyond to find the best deals. It is a go-to spot for many in Muncie looking for painless insurance solutions.

Our Review Process
20
Most Relevant
11
Newest
20
Highest
19
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 98/100
Staff Helpfulness 97/100
Pro Tip

Ask about bundling home and auto for maximum savings.

Fast claims
Personalized care
Pros & Cons

✓ What Works Well

  • Exceptional customer service
  • Fast claim payouts
  • Friendly and fun office vibe

✗ Areas to Improve

  • Limited negative feedback found
  • High demand can lead to busy periods
  • None significant
Frequently Asked Questions
  • Can you help me find the best deal for my business?
  • How fast can you process a claim?
User Feedback

Katy makes insurance painless and fun.

They treat you like family here.

Spot on service every single time.

Location Details
Street: 206 W Ontario Dr
City: Muncie
State: Indiana
Postcode: 47303
Country: United States
Location
206 W Ontario Dr, Muncie, IN 47303
Quick Info
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