Shelton Ford Service Department
180 W Hulbert Rd, Shelton, Washington, 98584
Shelton Ford Service Department is generally well-regarded for its friendly, professional staff and efficient service. Customers appreciate the clear communication and the effort the team makes to resolve issues, often ahead of schedule. While there are some complaints about communication gaps and occasional scheduling frustrations, the majority of feedback is positive, highlighting a trustworthy and customer-focused environment.
We analyze 72 public reviews for Shelton Ford Service Department using our data models and filter out spam to highlight only authentic feedback.
Ask for a video inspection report if they offer it; it's a great way to see exactly what they are working on.
✓ What Works Well
- Friendly and professional staff
- Efficient and timely service
- Good communication and transparency
✗ Areas to Improve
- Occasional communication gaps
- Scheduling issues for diagnostics
- High costs for certain repairs
- Do you offer mobile service?
- How long will my repair take?
- Do you provide loaner vehicles?
Aaron in service is great and very helpful.
They fixed my truck ahead of schedule.
Communication could be better regarding status updates.
- Category Automobile
- City Shelton
- State Washington
- Postcode 98584
- Country United States
