Shelton Lucas - State Farm Insurance Agent
70 W Mercury Blvd, # 201, Hampton, Virginia, 23669
The agency is highly regarded for its professional, compassionate, and knowledgeable team. Clients frequently mention feeling like family and appreciate the personalized attention. While there are a few negative reviews regarding specific staff interactions, the overall sentiment is very positive.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
They are very relationship-focused; building a rapport with your agent can lead to better service.
✓ What Works Well
- Professional and compassionate
- Personalized service
- Knowledgeable team
✗ Areas to Improve
- Occasional unprofessionalism
- Inconsistent communication
- Can you help with my claim?
- What are my coverage options?
Like family
Very helpful
Great team
- Category Financial Services
- City Hampton
- State Virginia
- Postcode 23669
- Country United States
readers daily.