Health & Medical · Dermatology

Shenandoah Dermatology & Aesthetics

1600 N Coalter St, Suites 12 & 19, Staunton, Virginia, 24401

Google Maps Updated: 13 May 2026
Authenticity Score: 72/100
About

Reviews are highly mixed. Many patients praise specific providers for their expertise and bedside manner, while others report significant frustrations with administrative issues, including billing, phone communication, and appointment cancellations. The clinical care is often rated well, but the administrative experience is a frequent pain point.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 30/100
Pro Tip

If you have a billing issue, try to visit the office in person, as phone communication is often unreliable.

Dermatology & Aesthetics
High Administrative Turnover
Pros & Cons

✓ What Works Well

  • Skilled medical providers
  • Thorough skin exams
  • Clean facility

✗ Areas to Improve

  • Poor phone communication
  • Billing and insurance issues
  • Appointment cancellations
Frequently Asked Questions
  • Why is it so hard to reach someone?
  • How do I resolve billing errors?
User Feedback

Great doctors, but the office is a mess.

Hard to get a hold of anyone.

Clinical care is good, admin is not.

Location Details
Street: 1600 N Coalter St, Suites 12 & 19
City: Staunton
State: Virginia
Postcode: 24401
Country: United States
Location
1600 N Coalter St Suites 12 & 19, Staunton, VA 24401
Quick Info
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