Shenandoah Dermatology has a mixed reputation. Many patients praise the medical care provided by Dr. Lynch and the PAs, noting their thoroughness and kindness. However, there are significant complaints about the office staff, billing department, and difficulty in reaching the office by phone. It is a clinic where the medical care is often good, but the administrative experience can be frustrating.
If you have billing questions, try to resolve them in person or via the patient portal rather than calling.
Great doctors, but the office staff is a headache.
Providers are top-notch, very caring.
Administrative issues can really ruin the experience.