70 Medical Center Cir, Suite 110, Fishersville, Virginia, 22939
Shenandoah Valley Orthopedics and Sports Medicine is highly regarded for its surgical expertise, with many patients reporting successful outcomes and pain relief. However, the practice is frequently criticized for its administrative operations, including long wait times, rude front-desk staff, and billing issues. It is a practice where the clinical care is often excellent, but the patient experience is marred by poor office management.
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If you have a negative interaction with the front desk, ask to speak with the office manager directly to resolve scheduling or billing issues.
✓ What Works Well
✗ Areas to Improve
The doctors are amazing, but the staff is a nightmare.
I trust the surgeons with my life.
The office management needs a serious wake-up call.