Shentel
500 Shentel Way, Edinburg, Virginia, 22824
This company is widely criticized for poor service, inconsistent internet, and a lack of competition in their service area. Many customers report long wait times, billing issues, and difficulty getting technical support. While a few employees are praised for their helpfulness, the overall sentiment is one of frustration with the company's perceived monopoly and lack of customer care.
We analyze 65 public reviews for Shentel using our data models and filter out spam to highlight only authentic feedback.
Look for alternative providers if available in your area.
✓ What Works Well
- Occasional helpful technicians
- Some friendly staff
- Reliable for a few
✗ Areas to Improve
- Poor internet reliability
- High prices
- Difficult customer service
- Why is my internet so slow?
- How do I cancel my service?
- Are there other options?
Service is spotty at best.
Customer service is a nightmare.
Avoid if you have other options.
- Category Professional Services
- City Edinburg
- State Virginia
- Postcode 22824
- Country United States
