Shepherd's Chevrolet GMC
550 W North St, Kendallville, Indiana, 46755
Shepherd's Chevrolet GMC is highly regarded for its sales team, with many customers praising the smooth, pressure-free buying process. Salespeople like Chase and Tony receive frequent shout-outs for their helpfulness. However, the service department has mixed reviews, with some customers reporting long wait times and high costs. Overall, it is a trusted dealership for those looking for a new truck.
We analyze 76 public reviews for Shepherd's Chevrolet GMC using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Excellent sales experience
- Friendly and helpful staff
- Fair trade-in values
✗ Areas to Improve
- Long wait times for service
- High diagnostic fees
- Inconsistent communication in service
- Is the sales process pressure-free?
- Do they offer loaner cars?
- Are they fair with trade-ins?
Chase made the buying process painless.
Service department needs better communication.
Great dealership for repeat buyers.
- Category Automobile
- City Kendallville
- State Indiana
- Postcode 46755
- Country United States
