Personal Care · Nail Salon

Shi Nail & Spa

142 Wallace Ave, Suite 107, Downingtown, Pennsylvania, 19335

Google Maps Updated: 18 May 2026
Authenticity Score: 75/100
About

Shi Nail & Spa in Downingtown is a popular spot with many loyal customers who love the quality of their dip manicures and pedicures. However, recent reviews highlight concerns about customer service, long wait times, and inconsistent quality. Some customers feel the salon has become rushed and less welcoming. It's a place where you can get great results, but be prepared for potential service issues.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Shi Nail & Spa using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 80/100
Staff Behavior 65/100
Pro Tip

Book an appointment with a specific technician to ensure a consistent and high-quality experience.

Appointment recommended
Walk-ins accepted
Pros & Cons

✓ What Works Well

  • Great dip manicures
  • Efficient service
  • Clean and organized

✗ Areas to Improve

  • Inconsistent customer service
  • Long wait times
  • Rushed service
Frequently Asked Questions
  • Do I need an appointment?
  • How long do the nails last?
  • Are you open on weekends?
User Feedback

Some techs are better than others

Good value for the price

Management can be rude