Health & Medical · MRI Imaging

Shields MRI at Baystate Franklin MRI Center

164 High St, Greenfield, Massachusetts, 01301

Google Maps Updated: 13 May 2026
Authenticity Score: 89/100
About

Patients generally find the staff at Shields MRI to be professional, kind, and helpful, often going out of their way to make the experience comfortable. The facility is clean and modern. However, there are some complaints about wayfinding within the hospital, occasional long wait times, and one report of an unusable scan due to motion artifacts.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
18
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 80/100
Pro Tip

Ask for directions to the basement level if you are unfamiliar with the hospital layout.

Headphones with music provided
Modern equipment
Pros & Cons

✓ What Works Well

  • Kind and professional staff
  • Clean facility
  • Comfortable experience

✗ Areas to Improve

  • Confusing wayfinding
  • Occasional long wait times
  • One report of unusable scan
Frequently Asked Questions
  • Where is the MRI center located?
  • Can I listen to music?
User Feedback

Staff made me feel at ease.

Hard to find in the hospital.

Great experience, very professional.

Location Details
Street: 164 High St
Neighborhood: Greenfield
City: Greenfield
State: Massachusetts
Postcode: 01301
Country: United States
Location
164 High St, Greenfield, MA 01301
Quick Info
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