164 High St, Greenfield, Massachusetts, 01301
Patients generally find the staff at Shields MRI to be professional, kind, and helpful, often going out of their way to make the experience comfortable. The facility is clean and modern. However, there are some complaints about wayfinding within the hospital, occasional long wait times, and one report of an unusable scan due to motion artifacts.
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Ask for directions to the basement level if you are unfamiliar with the hospital layout.
✓ What Works Well
✗ Areas to Improve
Staff made me feel at ease.
Hard to find in the hospital.
Great experience, very professional.