Shiny Salon
77 Whitney Ave, New Haven, Connecticut, 06510
Shiny Salon is a go-to for many looking for expertise in cutting Asian hair, with many clients praising the precision and skill of the stylists. However, the salon faces significant criticism regarding customer service, with reports of rude behavior, language barriers, and a rigid cash-only policy. It's a place where the technical skill is often high, but the overall experience can be hit-or-miss depending on your expectations.
We analyze 72 public reviews for Shiny Salon using our data models and filter out spam to highlight only authentic feedback.
Always call ahead for an appointment and bring cash, as they are strict about their payment policy.
✓ What Works Well
- Expertise in Asian hair types
- Meticulous and skilled cuts
- Reasonable pricing
✗ Areas to Improve
- Rude and dismissive customer service
- Cash-only policy
- Language barrier issues
- Do they accept credit cards?
- Is an appointment necessary?
- Are they good with curly hair?
Best cut for thick, straight hair.
The front desk staff can be very rude.
Great skill, but poor customer experience.
- Category Personal Care
- Neighborhood Downtown
- City New Haven
- State Connecticut
- Postcode 06510
- Country United States
