Shoals Dealer LLC
Automobile · Used Car Dealership

Shoals Dealer LLC

1413 N Wood Ave, Florence, Alabama, 35630

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Shoals Dealer LLC is frequently praised for its friendly, personable staff and smooth buying process. Many customers feel like family and appreciate the honest approach. On the flip side, there are some vocal critics who have had negative experiences with vehicle reliability and service department follow-through. Overall, it is seen as a solid local option, but buyers should be diligent.

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We analyze 72 public reviews for Shoals Dealer LLC using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 78/100
Transparency 72/100
Pro Tip

Ask for Rafa if you want a highly recommended, professional sales experience.

Used car sales
In-house service
Pros & Cons

✓ What Works Well

  • Very friendly and helpful staff
  • Smooth and fast buying process
  • Fair pricing

✗ Areas to Improve

  • Occasional issues with vehicle reliability
  • Service department can be slow
  • Mixed experiences with post-sale support
Frequently Asked Questions
  • Do you offer service for the cars you sell?
  • Can I get a loaner vehicle?
  • What is the warranty on used cars?
User Feedback

Rafa is wonderful and very professional.

Great experience, felt like family.

Had issues with a check engine light that took time to resolve.