Customers generally appreciate the friendly and knowledgeable staff at Shopko Optical. Many highlight the quick service and helpfulness in frame selection. However, there are recurring complaints about billing transparency, long wait times for appointments, and occasional issues with product quality or follow-up communication.
Always double-check your insurance coverage and out-of-pocket costs before finalizing your order.
✓ Pros
✗ Cons
Wendy is an asset, she treated us like family.
Great service, but the billing process is confusing.
Quick exam, but frame selection could be wider.
| Category | Retail & Malls |
| City | Grafton |
| State | Wisconsin |
| Postcode | 53024 |
| Country | United States |
| Authenticity | 89/100 |