Shopko Optical
Health & Medical · Optometry

Shopko Optical

128 Grant Way, New Richmond, Wisconsin, 54017

Google Maps Updated: 13 May 2026
Authenticity Score: 85/100
About

Customers consistently praise the staff for being super helpful and patient, especially when it comes to picking out frames. The eye exams are described as thorough and professional. While most people have a great time, a few mentioned issues with wait times or feeling like the staff was a bit stretched thin during busy hours.

Review Summary
20
Most Relevant
18
Newest
20
Highest
14
Lowest
Total Reviews Analyzed: 72
Performance Scores
Medical Expertise 88/100
Admin Efficiency 75/100
Pro Tip

Ask for specific staff members like Brenda if you need extra help finding the perfect frames for your face shape.

Telehealth options
In-network with major insurance
Pros & Cons

✓ What Works Well

  • Very helpful and patient staff
  • Thorough eye exams
  • Great selection of frames

✗ Areas to Improve

  • Occasional long wait times
  • Some staff seem inexperienced
  • Billing confusion for some
Frequently Asked Questions
  • Do you take my insurance?
  • How long does it take to get glasses?
  • Can I get a contact lens refresh?
User Feedback

Brenda is a star for frame selection

Dr. Turner is very knowledgeable

Great customer service overall

Location Details
Street: 128 Grant Way
Neighborhood: New Richmond
City: New Richmond
State: Wisconsin
Postcode: 54017
Country: United States
Location
128 Grant Way, New Richmond, WI 54017
Quick Info
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