Shottenkirk Toyota San Antonio Service
18019 N, US-281, San Antonio, Texas, 78232
Shottenkirk Toyota (formerly Alamo Toyota) in San Antonio is a dealership with a very mixed reputation. While some customers have had excellent experiences, praising the friendly, professional staff and the high quality of their service, there is a significant number of negative reviews alleging poor workmanship, long wait times, and dishonest business practices. The shop's reputation is severely damaged by reports of incomplete repairs, poor communication, and a lack of accountability. It is a shop that requires extreme caution, and many customers advise avoiding it for anything beyond the most basic services.
We analyze 76 public reviews for Shottenkirk Toyota San Antonio Service using our data models and filter out spam to highlight only authentic feedback.
If you choose to go here, be very clear about what you want done, get a written estimate, and consider getting a second opinion for major repairs.
✓ What Works Well
- Friendly and professional staff in some cases
- High quality repair work in some instances
- Good communication in some cases
✗ Areas to Improve
- Reports of poor workmanship and incomplete repairs
- Long wait times and poor communication
- Lack of accountability for damages
- Are they reliable for major repairs?
- Why are there so many complaints about staff?
- Is it safe to leave my car there?
They messed up my engine and refused to take responsibility.
The staff was professional and kept me updated.
They overcharged me and didn't fix the problem.
- Category Automobile
- Neighborhood San Antonio
- City San Antonio
- State Texas
- Postcode 78232
- Country United States
