Automobile · Car Dealership & Service

Shottenkirk Toyota Service

5333 Broadway St, Quincy, Illinois, 62305

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Shottenkirk Toyota gets a lot of love for their sales team and overall service, but the service department can be hit or miss. Many customers appreciate the convenience of their shuttle and loaner programs. However, some feel they are overcharged or pushed into unnecessary repairs. It is a big dealership, so your experience might depend on which advisor you get. Overall, they are a solid choice for many, but keep an eye on your invoice.

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We analyze 73 public reviews for Shottenkirk Toyota Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 78/100
Transparency 70/100
Pro Tip

Always ask for a detailed breakdown of the service checklist before they start working on your car.

Full Service Dealership
Loaner Program
Pros & Cons

✓ What Works Well

  • Great sales staff
  • Convenient loaner cars
  • Professional service advisors

✗ Areas to Improve

  • Pushy upselling
  • Inconsistent repair quality
  • Long wait times
Frequently Asked Questions
  • Is this covered under warranty?
  • Do you offer shuttle service?
  • Can I get a second opinion?
User Feedback

Best service in town

Watch out for unnecessary repairs

Sales team is top notch