5333 Broadway St, Quincy, Illinois, 62305
Shottenkirk Toyota gets a lot of love for their sales team and overall service, but the service department can be hit or miss. Many customers appreciate the convenience of their shuttle and loaner programs. However, some feel they are overcharged or pushed into unnecessary repairs. It is a big dealership, so your experience might depend on which advisor you get. Overall, they are a solid choice for many, but keep an eye on your invoice.
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Always ask for a detailed breakdown of the service checklist before they start working on your car.
✓ What Works Well
✗ Areas to Improve
Best service in town
Watch out for unnecessary repairs
Sales team is top notch