Showtime Ford
1226 Knoxville Hwy, Wartburg, Tennessee, 37887
Showtime Ford gets a lot of love for its sales team, with many customers praising the painless buying process and friendly staff. However, the service department is a major point of contention, with several reports of poor communication and unresolved issues. It's a spot where the sales experience often outshines the maintenance side.
We analyze 74 public reviews for Showtime Ford using our data models and filter out spam to highlight only authentic feedback.
If you are buying, ask for Nathan or Bruce; they have the best reputation for customer care.
✓ What Works Well
- Excellent sales team
- Fast buying process
- Friendly and welcoming staff
✗ Areas to Improve
- Poor service department communication
- Issues with recall repairs
- Inconsistent follow-up
- Is this still a Ford dealer?
- Can I schedule a recall repair?
- Do you have used vehicles in stock?
Sales team is spot on
Service department needs work
Great for buying, risky for repairs
- Category Automobile
- City Wartburg
- State Tennessee
- Postcode 37887
- Country United States
