Shrewsbury Dentist - Union Dental - MA
2 Wesleyan Terrace, Shrewsbury, Massachusetts, 01545
Patients generally praise the modern facility and the skill of the dental team, often highlighting a pain-free experience. Many feel the staff is professional and attentive, making them feel comfortable. However, a segment of users reports significant frustration with billing transparency and aggressive upselling. Some negative feedback mentions rude management and poor communication regarding treatment plans.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always ask for a written breakdown of costs before sitting in the chair to avoid surprise fees.
✓ What Works Well
- Modern, state-of-the-art equipment
- Friendly and professional clinical staff
- Efficient appointment scheduling
✗ Areas to Improve
- Aggressive upselling of services
- Billing transparency issues
- Rude front-desk management
- Why was I charged for services I didn't agree to?
- Is the deep cleaning really necessary?
The clinical work is spot on and painless.
Billing feels like a money grab.
Staff is caring but management is cold.
- Category Health & Medical
- City Shrewsbury
- State Massachusetts
- Postcode 01545
- Country United States
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