Side by Side Outlet
1708 E Lincoln Rd, Idaho Falls, Idaho, 83401
Side by Side Outlet is a polarizing business. Many customers swear by their deep knowledge of RZRs and side-by-sides, praising the owner, Shawn, for his expertise and helpfulness. However, there is a recurring theme of frustration regarding communication and billing. Several reviewers claim work was performed without prior approval, leading to unexpected, high costs. While the technical work is often rated as high quality, the administrative side of the business leaves many feeling burned.
We analyze 79 public reviews for Side by Side Outlet using our data models and filter out spam to highlight only authentic feedback.
Always insist on a signed written estimate before leaving your machine.
✓ What Works Well
- Deep technical knowledge of SxS machines
- Good selection of accessories
- Helpful owner
✗ Areas to Improve
- Poor communication regarding estimates
- Unexpected billing issues
- Inconsistent customer service
- Do you provide written estimates before starting work?
- Can you handle electrical issues on RZRs?
- Do you offer pickup and delivery?
They know their stuff, but watch the bill.
Great parts selection, but service can be hit or miss.
Always get a written estimate first.
- Category Automobile
- City Idaho Falls
- State Idaho
- Postcode 83401
- Country United States
