12 Chatham Heights Rd, Suite 100, Fredericksburg, Virginia, 22405
Patients generally praise the medical expertise and surgical outcomes at this practice, often highlighting specific doctors for their thoroughness. However, the administrative side is a major pain point, with frequent complaints about long wait times and poor communication regarding prescriptions. While the clinical care is often described as top-notch, the front-office experience can be hit or miss. Many feel the practice is efficient medically but struggles with basic office logistics.
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If you need a prescription filled, call the office directly and follow up with your pharmacy to ensure the prior authorization was actually sent.
✓ What Works Well
✗ Areas to Improve
The medical care is spot on, but the front desk needs a serious overhaul.
Dr. Hudson is a gem, but the billing and scheduling are a mess.
Plan for a half-day visit because they never run on time.