SIHF Healthcare - Belleville Pediatrics
2900 Frank Scott Pkwy W, Suite 950, Belleville, Illinois, 62223
Dr. Sundquist and Dr. Norrenberns receive high praise for their bedside manner and genuine care for children. However, the administrative side of the practice is a major pain point for many parents. Frequent complaints about lost records, rude receptionists, and long wait times overshadow the excellent clinical care provided by the doctors.
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If you need records transferred, follow up multiple times and keep physical copies yourself.
✓ What Works Well
- Excellent pediatricians
- Compassionate care
- Great with first-time moms
✗ Areas to Improve
- Rude front desk staff
- Lost medical records
- Long wait times
- How do I transfer my child's records?
- Why is it so hard to reach the front desk?
The doctors are amazing, but the front office is a nightmare.
I love Dr. Sundquist, but I'm considering switching due to the staff.
Great clinical care, but the admin side needs help.
- Category Health & Medical
- City Belleville
- State Illinois
- Postcode 62223
- Country United States
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