4969 Benchmark Centre Dr, Suite 100, Swansea, Illinois, 62226
This pediatric practice is generally well-regarded, with many parents praising the doctors' expertise and the friendly, efficient staff. The office is described as clean and welcoming. However, there are recurring complaints about billing issues and occasional rudeness from some staff members. Overall, it is a solid choice for pediatric care, but parents should be mindful of administrative processes.
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Always verify insurance coverage for every visit, even if you've been a patient for years.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the billing is a mess
Very thorough and listens well
Makes the kids feel safe