3 St Elizabeth's Blvd, Suite 4000, O'Fallon, Illinois, 62269
This clinic is a mixed bag. Many patients love their specific doctors, citing compassion and thoroughness, while others report significant issues with administrative staff, billing, and communication. Long wait times and difficulty getting through on the phone are common complaints. It seems to be a high-volume facility where the quality of experience depends heavily on which provider you see.
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Try to get a direct line or email for your specific doctor's nurse to bypass the main switchboard.
✓ What Works Well
✗ Areas to Improve
My doctor is amazing, but the office is a mess
Hard to schedule appointments
Great care once you get in