Sila Heating, Air Conditioning, Plumbing & Electrical
371 Little Falls Rd, Cedar Grove, New Jersey, 07009
Sila is a large company that gets mixed reviews. Many customers love the individual technicians, like Kyle and Doug, who are described as professional and knowledgeable. However, there are recurring complaints about communication between the office and the field, as well as delays in project completion. While the quality of the actual work is often praised, the administrative side of the business seems to be a pain point for some. It is a reliable choice if you get the right crew.
We analyze 70 public reviews for Sila Heating, Air Conditioning, Plumbing & Electrical using our data models and filter out spam to highlight only authentic feedback.
Request specific technicians by name if you have had a good experience with them previously.
✓ What Works Well
- Highly skilled technicians
- Prompt diagnostic visits
- Professional and polite on-site staff
✗ Areas to Improve
- Poor office communication
- Scheduling delays
- High-pressure sales tactics
- Why is there a delay in my project?
- Can I request a specific technician?
- Do you offer maintenance plans?
Kyle is the best technician.
Office communication needs improvement.
Great work, but hard to get a hold of.
- Category Home Services
- Neighborhood Cedar Grove
- City Cedar Grove
- State New Jersey
- Postcode 07009
- Country United States
