Siler Crossing Vision Center
1603 E 11th St, Siler City, North Carolina, 27344
Siler Crossing Vision Center is generally well-regarded for Dr. Hager's thorough and professional eye exams. Many long-term patients appreciate his expertise and the friendly atmosphere. However, there is a consistent pattern of complaints regarding the administrative staff, specifically regarding long wait times for glasses, poor communication, and perceived rudeness. While the clinical care is highly rated, the front-office operations are a significant pain point for many customers.
We analyze 67 public reviews for Siler Crossing Vision Center using our data models and filter out spam to highlight only authentic feedback.
Follow up on your glasses order if you haven't heard back within two weeks.
✓ What Works Well
- Thorough and professional eye exams
- Friendly and knowledgeable doctor
- Good selection of frames
✗ Areas to Improve
- Long wait times for glasses
- Poor communication from front-desk staff
- Occasional reports of rude customer service
- How long will my glasses take to arrive?
- Do you accept my vision insurance?
- Can I get an urgent appointment?
Dr. Hager is the best eye doctor around.
The staff is rude and the wait is too long.
Great exam, but the service is slow.
- Category Health & Medical
- Neighborhood Siler City
- City Siler City
- State North Carolina
- Postcode 27344
- Country United States
