Silky Nails
7316 Niagara Fls Blvd, Niagara Falls, New York, 14304
Silky Nails is a family-owned spot that many locals love for its clean, professional atmosphere. Mae and Henry are frequently praised for their skill and attention to detail, especially with pedicures. However, there are some complaints about rude customer service, hidden fees, and long wait times for walk-ins. It’s a hit-or-miss experience, but when it’s good, it’s really good.
We analyze 70 public reviews for Silky Nails using our data models and filter out spam to highlight only authentic feedback.
Always call ahead for an appointment; walk-ins are often turned away or face long waits.
✓ What Works Well
- Clean and professional facility
- Mae and Henry are highly skilled
- Relaxing atmosphere
✗ Areas to Improve
- Inconsistent customer service
- Reports of hidden fees
- Long wait times for walk-ins
- Do they take walk-ins?
- Are they good with ingrown toenails?
- Is it a family-owned business?
Mae is the best pedicure tech ever.
The salon is spotless and very friendly.
Rushed service and rude staff.
- Category Personal Care
- City Niagara Falls
- State New York
- Postcode 14304
- Country United States
