Silver Creek Dental Care
11491 Hardin Valley Rd, Knoxville, Tennessee, 37932
Patients love the modern facility and the thorough care provided by the hygienists. However, there are significant concerns about billing transparency, poor communication, and some staff members being rude or dismissive. The practice has seen some turnover, which has impacted the patient experience.
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Always double-check your billing statements and insurance claims immediately after your visit.
✓ What Works Well
- Modern and clean facility
- Thorough and gentle cleanings
- Friendly and professional hygienists
✗ Areas to Improve
- Billing and insurance confusion
- Poor communication from front desk
- Some staff are rude
- Do you accept my insurance?
- Why is my bill so high?
Billing is a nightmare
Staff is super friendly
Dr. Martin is great
- Category Health & Medical
- City Knoxville
- State Tennessee
- Postcode 37932
- Country United States
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